Blog Listing

What does Windrush 75 mean for the NHS?

Professor Patrick Vernon OBE

One of the best things about my role is speaking to staff. Since becoming Interim Chair, I’ve tried to meet as many staff as possible. Not only is it a critical part of the role, but it’s also one of the parts of the job I enjoy most. And so, while talking to a member of staff from Birmingham and Solihull ICS, they took the opportunity to ask me ‘‘What does Windrush mean for the NHS?

My ambition is to see patients’ voices at the heart of the design and delivery of healthcare

Dr Henrietta Hughes

First Do No Harm, the independent review of the safety of medicines and medical devices led by Baroness Julia Cumberlege, found that patients’ voices were ignored, and that the health system did not listen and act, but was defensive, dismissive, and disjointed. As the first ever Patient Safety Commissioner I have been listening to patients and patient safety experts to understand what needs to improve.